Check your web browsers to see if you saved a password there. Think about passwords that you use on other accounts that you may have used here. For more information about recovering accounts you use with an Xbox console, see Reset or recover your lost Microsoft account password. If you recently bought a new one, try to get the hardware ID from your old console. Make sure you get the ID from a console you use a lot. You'll be asked to provide the hardware ID of a console that you’ve used frequently. If you use Skype to call mobile or landline phones, you’ll also be asked for some of those along with details about a recent Skype purchase. You'll be asked for the SkypeID or names of contacts on their account. Is it possible that you moved or changed your name? When you enter your email address, keep in mind that some domains may be country specific such as you’ve had your account for several years, the details on file may not match your current situation, so think about what you may have entered when you first signed up. Check with friends and family that you may have corresponded with from that account for help. We’ll ask you questions about your contacts and email subject lines. If you used the account with any of the products and services below, these are the kinds of things to know: or accounts You'll be asked questions that are specific to the account you're trying to recover. If you’re not sure, guessing is ok - wrong answers don’t count against you. When you get to a question that lets you “add more," fill in as much information as you are able. The more information you can include when filling out the form, the better the chance you’ll have of regaining access to your account.Īnswer as many questions as you can as thoroughly as possible. When you're ready, you can find the recovery form here:Īccount recovery form More tips when filling out the recovery formĬollect as much information as you can about any Microsoft services you may have used with this account. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office. Fill out the form using a recognized device and location You can change your mind any time during the 60 days, just sign in to cancel the closure.Note: The working email account you provide will only be used to contact you about your account recovery form and won’t be used for any other purpose. We wait 60 days before permanently deleting accounts in case you change your mind or need to access something before it's gone. Your Microsoft account will be closed in 60 days.In the Select a reason drop-down list, choose the reason you're closing the account.Make sure you are signed in to the Microsoft account you want to close and select Next.Go to our Microsoft account closure page. You may be prompted to sign in or verify your password.You can close your Microsoft account by following these steps: If you have Auto-recharge enabled and cancel your account without first cancelling your subscription, you will continue to be charged until your account has been permanently closed in 60 days. Active subscriptions have been cancelled so you don’t continue to get charged.Once your account is closed, you can't get it back. Your Skype Credit balance has been used.
Important information such as files and contacts are saved.Follow the steps in this article to verify that:.If you close your Microsoft account, in addition to not being able to sign in to or access Skype, you'll no longer be able to sign in to other Microsoft consumer products or services such as, Office Online, OneDrive, Xbox Live, or Windows.īefore you close your Microsoft account, let's make sure you aren't leaving anything important relating to Skype behind: It is not possible to separate your Skype profile from your Microsoft account. Skype is one of a range of consumer services that is accessed through a Microsoft account.
0 kommentar(er)
